Frequently Asked Questions - FAQ

1. Where are you shipping from?
2. Which locations are you serving to?
3. What kind of shipment methods do you use?
4. Is shipping included in the prices?
5. Are your products warranted?
6. Do you also sell to retailers?
7. How could we make the payment?
8. Is there any additional customs fee for your products while importing?

Answers

1. Where are you shipping from?
We are shipping from Istanbul, Turkey.

2. Which locations are you serving to?
Entire world.

3. What kind of shipment methods do you use?
Land Freight, Air Freight, Sea Freight, Express Service. Depends on the amount and the location.

4. Is shipping included in the prices?
No. Will be quoted seperately.

5. Are your products warranted?
Yes. We give 1 year warranty to our products. (Excluding dies)

6. Do you also sell to retailers?
No. We sell only to distributors depending on the order amount.

7. How could we make the payment?
Wire transfer is preferred.

8. Is there any additional customs fee for your products while importing?
Depends on the country you are located. No fees in Europe.

 

 

 

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