ClipsShop Customer Survey

The ultimate aims of this survey are to measure our customers’ satisfaction on our services and to gather data from our customers in order to provide better solutions to their needs and increase their satisfaction with ClipsShop.

Your contributions to our survey will be greatly appreciated.

Customer Information
     
Company Name :
     
Contact Person :
     
Please identify your core business area :
     
Annual Turn-Over :
     
Number of Employees :
     
1. Which industries are you serving to?
Signage    
Textile    
Marine    
Leather    
Other :
     
2. What countries or regions are you serving to?
Europe    
North America    
Domestic :
Other :
     
3. What countries or regions are you distributing the ClipsShop products to?
Europe    
North America    
Domestic :
Other :
     
4. Please identify your marketing strategy with regards to distributing the ClipsShop products.
     
5. How can ClipsShop contribute to your marketing activities?
     
6. Please list the 3 major factors that you are looking for while selecting your suppliers.
a.
b.
c.
     
Feedback on ClipsShop
     
1. Your opinions on ClipsShop products.
     
a. Product quality    
     
Grommets :
Comments :
     
CSTEP-1 Attaching Machine :
Comments :
     
CSTON-1 Attaching Machine :
Comments :
     
CSPIC-1 Attaching Machine :
Comments :
     
Dies :
Comments :
     
b. Functional abilities    
     
Grommets :
Comments :
     
CSTEP-1 Attaching Machine :
Comments :
     
CSTON-1 Attaching Machine :
Comments :
     
CSPIC-1 Attaching Machine :
Comments :
     
Dies :
Comments :
     
c. Packaging :
Comments :
     
d. Labeling :
Comments :
     
2. Are you satisfied with ClipsShop Service?
     
Delivery lead time :
Comments :
     
Prices :
Comments :
     
Grommet portfolio :
Comments :
     
Attaching machine portfolio :
Comments :
     
3. Please comment on ClipsShop Employee’s Customer Service
     
Prompt feedback to your questions :
Comments :
     
Documentation (Importing docs, invoice etc.) :
Comments :
     

Technical knowledge		 :
Comments :
     
Courtesy :
Comments :
     
4. Overall, how satisfied are you with ClipsShop? :
Comments :